FAQ

FAQ

Shipping costs

What are the shipping costs?
Shipping costs are set on €6,95 per order (incl. VAT).

Delivery time

When will I receive my order?
We strive to deliver the order within three (work)days. Do you live outside of The Netherlands? Then delivery can take a few days more. 

Return policy

I’m not happy with the item I ordered. How can I return it?
Obviously we hope that you are happy with the ESNS merchandise! Ofcourse it can happen that you want to return items. Let us know via merchandise@p-p.nl and we will let you know how you can return the item. 

Payment options

What are the payment options?
There are several payment options: iDEAL, creditcard, Bancontact, Sofort Banking and transferring the money. If you have a question about the payment methods or encountering problems, contact us via merchandise@p-p.nl

Other questions

I have more questions, who can I contact?
The shop is being managed by P&P Projects in Groningen. They will answer all your questions about the shop. You can e-mail P&P Projects via merchandise@p-p.nl or call: +3150-3138288

Do you have questions about the festival? Then take a look at esns.nl for all the answers.

ESNS

When will ESNS 2022 take place?
ESNS 2022 will take place from January 19 to 22, 2022. The festival is digital and free to enjoy.

Who will perform on ESNS 2022?
Take a look at https://esns.nl/line-up for the whole line up of ESNS 2022.

 

When is the next edition of ESNS?
Check out esns.nl for all the latest news and updates, like the dates for the next edition.

 

 

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